E-mail, Social Networking, and e-Governance Services important MCQs in English/Hindi | Nielit Notes | PDF

In this post, we cover all important Questions from the topic "E-mail, Social Networking, and e-Governance Services".


These MCQs will definitely help to pass IT and Computer students in any exam and interview that have E-mail, Social Networking, and e-Governance Services topics.


The E-mail, Social Networking, and e-Governance Services chapter covers the following topics:


1. Structure of E-mail, Using E-mails, Opening Email account, Mailbox: Inbox and Outbox, Creating and Sending a new E-mail, Replying to an E-mail message, Forwarding an E-mail message, Searching emails, Attaching files with email, Email Signature.

2. Social Networking & e-Commerce, Facebook, Twitter, Linkedin, Instagram.

3. Instant Messaging (Whatsapp, Facebook Messenger, Telegram).

4. Introduction to Blogs.

5. Basics of E-commerce.

6. Netiquettes.

7. Overview of e-Governance Services like Railway Reservation, Passport, eHospital [ORS].

8. Accessing e-Governance Services on Mobile Using “UMANG APP”, Digital Locker.


After completion of the E-mail, Social Networking, and e-Governance Services unit, Students are expected to be familiar with the:


  • Create an email account, compose an email, reply an email and send the email along with attachments.


  • Get familiar with Social Networking, Instant Messaging and Blogs


  • Get familiar with eGovernance Services, eCommerce and MobileApps.


E-mail, Social Networking, and e-Governance Services MCQs

Here are the 40 most important and frequently asked MCQs from the chapter E-mail, Social Networking, and e-Governance Services.


1. 'Umang App' provides which of the following services?

a) Income tax filing

b) Solving Aadhaar and PF Find queries

c) Booking the gas cylinder

d) All of the above

Ans d) All of the above


2. What is the maximum word limit of tweets on Twitter?

a) 140

b) 190

c) 280

d) None

Ans c) 280


3. In which year Digilocker was launched?

a) 2015

b) 2016

c) 2018

d) 2019

Ans a) 2015


4. What is the definition of e-commerce?

a) transmission of email over the Internet

b) Sales through catalogs and telephones

c) Medium of business and communication transactions by electronic means

d) Information provided by the US Census Bureau

Ans c)


5. What is Indiamart?

a) E-governance

b) E-commerce

c) E-mail

d) None

Ans b) E-commerce


6. The most successful project of NeGP is

a) Mission-Mode Project (MMP)

b) Passport Seva Project (PSP)

c) A & B Both

d) None of These

Ans b) Passport Seva Project (PSP)


7. UMANG App provides the following services

a) filing income tax

b) Resolving Aadhaar and PF Fund Queries

c) Booking a gas cylinder

d) All of the above

Ans d) All of the above


8. Which of these companies related to PSP is responsible for the development of application software and assisting the government?

a) Ministry of External Affairs (MEA)

b) Government of India (GOL)

c) Tata Consultancy Service (TCS)

d) None of these

Ans c) Tata Consultancy Service (TCS)


9. When was Whatsapp established?

a) 2003

b) 1998

c) 2009

d) 2005

Ans c) 2009


10. UMANG application is a part of which initiative?

a) Swachh Bharat Abhiyan

b) Mid-day meal

c) Atal Unnati Mission

d) Digital India

Ans d) Digital India


11. Online Registration System (ORS) has been launched for public hospitals in-

a) July 2015

b) August 2016

c) July 2016

d) January 2015

Ans a) July 2015


12. This type of commerce is when a business sells its products to consumers over the Internet?

a) B2B

b) C2B

c) B2C

d) Enterprise Commerce

Ans c) B2C


13. When was SAARTHI launched?

a) July 14, 2017

b) July 14, 2016

c) July 14, 2015

d) July 14, 2018

Ans a) July 14, 2017


14. What is olx?

a) e-governance

b) e-commerce

c) e-mail

d) None

Ans b) e-commerce


15. What changes does the e-governance process?

a) Transparency

b) efficiency

c) Accountability

d) all

Ans d) All


16. What is the full form of 2FA?

a) Two-factor Auditions

b) Two-factor verification

c) Two-factor Authorized

d) Two-factor authentication

Ans d) Two-factor authentication


17. Internet ticketing operation was started by IRCTC on which date?

a) July 3, 2002

b) August 3, 2002

c) January 3, 2002

d) August 12, 2005

Ans c) August 3, 2002


18. Where do you create messages for e-mails?

a) notepad

b) workbook

c) Message composition window

d) None of these

Ans c) Message Composition Window


19. Who is the founder of Gmail?

a) larry page

b) Paul Buchheit

c) Sergey Brin

d) Sundar Pichai

Ans b) Paul Buchheit


20. Where is the main content in an e-mail?

a) Body

b) Subject

c) CC

d) BCC

Ans a) Body


21. Which of the following is not a part of the email?

a) Space ()

b) @

c) Underscore

d) All of these

Ans: a) Space ()


22. ______ protocol facilitates e-mail between different hosts?

a) TELNET

b) FTP

c) HTTPS

d) SMTP

Ans: d) SMTP


23. Which of the following sites is not a social site?

a) Amazon

b) Twitter

c) LinkedIn

d) Instagram

Ans: a) Amazon


24. Which of the following file types cannot be sent by email?

a) .7Z

b) .pdf

c) .EXE

d) .docx

Ans: c) .EXE


25. Who is the founder of Gmail?

a) larry page

b) Paul Buchheit

c) Sergey Brin

d) Sundar pichai

Ans: b) Paul Buchheit


26. What is the full form of CRW?

a) Continuous Wave Radar

b) Continuous Wave Reader

c) Continuous Web Radar

d) None

Ans a) Continuous Wave Radar


27. Where is the e-mail you sent stored?

a) Inbox

b) Trash

c) Outbox

d) Draft

Ans c) Outbox


28. Which of the following provides free e-mail service?

a) rediffmail

b) Yahoo

c) Hotmail

d) all these

Ans d) All these


29. What is Google?

a) browser

b) virus

c) search engine

d) operating system

Ans c) Search Engine


30. What is eMitra related to?

a) E-Governance

b) Social Media

c) IMM

d) None

Ans a) E-Governance


31. What is Yahoo?

a) Protocol

b) browser

c) search engine

d) None of these

Ans c) Search Engine


32. What is meant by IRCTC?

a) Railway Service Provider

b) Email Service Provider

c) Plastic Money

d) eWallet

Ans a) Railway Service Provider


33. What is the purpose of 'Umang App'?

a) Fast Gaming

b) Fastrack Mobile Governance

c) Slow Gaming

d) None of these

Ans: b)Fastrack Mobile Governance


34. What does 'M' stand for in SMPT?

a) Mobile

b) Mailing

c) Mail

d) All of these

Ans c) Mail


35. Which printer is used by POS machines?

a) Thermal Printer

b) Laser Printer

c) Dot Matrix

d) 3D Printer

Ans a) Thermal Printer


36. What is the full name of the e-mail?

a) English Mail

b) Electric Mail

c) electronic mail

d) Essential Mail

Ans c) Electronic mail


37. What is the full name of the Internet?

a) Intercontinental Network

b) International Network

c) internal network

d) intercom network

Ans b) International Network


38. How many languages ​​does 'Umang App' support?

a) 10

b) 11

c) 12

d) 13

Ans: d) 13


39. What is the maximum number of members a Whatsapp group can have?

a) 256

b) 255

c) 250

d) No limit

Ans a) 256


40. Whatsapp chats are secured with?

a) Two-factor Authentication

b) Encryption code

c) OTP

d) Pattern Lock

Ans. b) Encryption code

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